Refund policy

we want you to live in your aito pieces. if something is not right, here is how returns work.

• you have 14 days from delivery to request a return.
• items must be unworn, with tags, in original condition.
• to start a return, email aitobyaito@gmail.com with your order number.
• refunds go to the original payment method once the return arrives and passes inspection.
• return shipping is paid by you, unless the item arrived faulty.
• if you would like to exchange an item for a different size, email aitobyaito@gmail.com to receive exchange instructions.